31 Jul, 2021 → by ClaimboUser395510
Upset with parts delivery after 7 months told to cancel my order.
2
I purchased a Heritage Classic 2021 and a Road Glide Special 2021 in February of this year. I ordered Led signal lights for the front and back and tail lights. The rear signal lights for both bikes were on back order. When in June the lights did not arrive I wrote Jochen and he sent a request to customer service. Needless to say I waited another 5 weeks only to get a call that I should get a credit because the parts were not available. I cannot believe that Harley could not come up with these parts since they are stock on some of your bikes. Customer Satisfaction? Carmen De Santis User's recommendation: Undecided.