12 Jul, 2021 → by ClaimboUser386101
Unholy practice of renewal without notifying the customer

1

I purchased this product to complete an exam. There is no option in their offering for a 1 time 3-month offer. I purchased a three-month subscription offer... (thinking that the company would remind as most companies do) of the upcoming automatic renewal. Of course, there is no reminder except when they charge me on the day of renewal, and I am not offered any recourse to cancel the current 3-month subscription. This is absolutely a bad practice and should be illegal. I am going to file a claim with CA department of consumer affairs. User's recommendation: Please make sure to put a reminder in your calendar or something to cancel the subscription at least a month before it renews.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Avanset you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.