I HAD AT ONE TIME THOUGHT THAT NORTON ANTIVIRUS WAS THE BEST OUT THERE, BUT NOW I SUSPECT THAT THEY THEMSELVES IMPLANT MALWARE TO REQUEST MORE MONEY TO FIX THE PROBLEM. I TURNED ON THE VPN AND NOTED THAT THAT IS WHEN SOMEONE ELSE ACTUALLY TOOK CONTROL OF MY COMPUTER. IT MIGHT BE ONE OF THEIR PEOPLE TRYING TO MAKE MONEY AT NORTON EXPENSE, BUT THERE IS AN ISSUE. User's recommendation: BE CAREFUL, CHECK DEEP INTO THEIR REPUTATION LATELY.