More Contact Info

Other Info

Other Info (opening hours):

Other Location:

8820-D W. 116th Cir

Broomfield,

Colorado 80020

Company Address

Worldwise, Inc.

6 Hamilton Landing, Suite 150

Novato,

United States

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Complaints & Reviews — SmartyKat

17 Feb, 2021

Broken wire in cover.

I just purchased your hot pursuit toy from a private seller (Brand New In Box) After receiving it yesterday i had noticed the blue cover kept sticking up on one side. After further investigation, The small wire that keeps the cover weighted was completely broke in half. I assumed it came unclasped so i tried pushing it... Read more➤

Pet Stores

2 Jan, 2021

The size printing on your directions is impossible to read

I can’t for the life of me figure out how to open up the battery compartment to install the batteries, so haven’t been able to use the toy. Can you help me?

Pet Stores

14 Apr, 2020

Email keeps getting returned. Over and over again for three days.

See email screenshot shown below. User’s recommendation: Don’t expect any customer service.

Pet Stores

13 Jul, 2018

Glass in the soil

Ok… so this is what I found in the soil for the cat grass I purchased!? Glass!!!! This is totally unacceptable!! Where do they get the soil for this grass!? This is not the first time I had a complaint about the cat grass but… this is scary!! Sometimes the grass doesn’t grow well or it gets... Read more➤

Pet Stores

Most Reviewed

6 Aug, 2020

"Warranty Unfulfilled. Fraudulent Company."