14 Jun, 2021 → by ClaimboUser642791
Damaged product, poor customer Service

1

Original review updated by user Jun 14, 2021 Ordered a leather living room 3 piece set back in Jan. 3 month delivery. Received the set, we unpacked it and assembled it. Damaged. Replaced it with another, damaged, replaced that one with another, damaged. Chose to keep second least damaged one and not replace again. Wanted a discount for the damage. 10% was all tthey would give and also the 1 year warranty on the piece was voided. User's recommendation: Have better quality furniture and better customer service.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Rooms To Go you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.