15 Mar, 2021 → by ClaimboUser227512
Resolved: RTG store manager failed to honor return charge agreed to with assistant store manager
Update by user Apr 14, 2021 Company fixed the issue and I have been provided with settlement agreement. Corporate office agreed to delivery fee originally agreed upon of $100 rather than the $150 fee that the store manager insisted upon. Original agreement was made with alternate store manager.. Original review posted by user Mar 15, 2021 Hello, On 2/12/2021 my wife and I purchased a king sized Tempur Pedic mattress, adjustable bases, mattress cover, and new bed frame from your Sarasota store located on Tamiani Trail. We spent at least an hour in the store trying out the display mattress to determine if...