26 Nov, 2018 → by ClaimboUser442746
Total scam and ripoff
1
Purchased into the adventure club back in 2008. We get 2000 points every other year and have yet to be able to book a trip due do "nothing available ". Maintenance fees are now up to 750 (was under 500 at time of purchase). Salesperson told us booking a trip whenever we wanted would be quick and easy, we quickly found out that was far from true plus our points even if we could get availability would be barely enough to get a 3 night stay during off season, so basically im paying 250 bucks a night at a 3 star resort. I can call any resort privately and get a better deal. I have shelled out over 7000.00 over the past 10 yrs for nothing but a runaround from festiva. Ive contacted customer service and was told i should have never been sold that amount of points. My whole package purchased is useless and i just want my contract cancelled or i'll be contacting the BBB & AG and federal trade com. ID # 343225