Im slightly disappointed with my experience with lensabl. When my glasses arrived at the lab I was told they would be sent back to me 6-7 days later. It ended up being 3 weeks. I emailed the company, and im appreciative of the help I finally got from one of the people working for lensabl. I also tried to call the company but never received on the line. Overall if they had just been honest and gave me the realistic approximate date I would receive them, I wouldnt have a problem.