Date: February 15th 2021. Dear Madam /Sir, Thank you for your e-mail dated February 13th 2021. I regret informing you that I have not yet received any responses from Optimum, although I sent many letter and reminders to their Shared Services located at 200 Jericho Quadrangle, Jericho, NY 11753, by mail. Concerning my case, I can not furnish you with my former letters as the evidences, because all of my letters includes my private information. I don't want to disclose my private information in the public. Please understand my awkward situation. Under this circumstance, please directly send my claim message to Optimum Administration, ask them to directly contact me by mail. Anyway, looking forward to hearing of your favorable feedback, I am. With my best regards, Yours sincerely, David Chooi. On Saturday, February 13, 2021, 04:38:22 PM EST, Pissed Consumer <;;;;;;noreply@***.com> wrote: