9 Aug, 2021 → by ClaimboUser39263
Not allowed to check in for my reservation

1

prior to checking in i had a r oomph at this hotel and my window was open and a person was outside my room smoking..so I was blammed for it..at slater date another's room was already booked and I was not allowed to check in..so iwas not allowed a refund User's recommendation: Don't use this hotel,poor customer service.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Extended Stay America you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.