17 Jul, 2021 → by ClaimboUser252309
Online return process

1

I received my order of a pair of sneakers which were too small and not the color described and a hoodie I ordered to go with the sneakers. The hoodie was terrycloth, same material a washcloth, which I paid $65 for, $ 85 for the sneakers $120 total. I went to the website followed instructions for returns. No return label was emailed to me or the refund forms that they said needed to be in the box in order to get refunded. When I called customer service she wasn't even aware of the refund process User's recommendation: Do not waste your time or money.
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