I received some products that seemed old or spoiled.

/ 74 reviews

2 Jun, 2021 → by ClaimboUser179824

Nobody at Lume has responded from their customer service department after 3 emails. It asks for a order number but I cant for som reason sign into my account. Yet the are sending me emails for advertising. When trying to log into my account it says no such email address can be found. Frustrated and irritated. User's recommendation: Be careful when dealing with this company.

Cosmetics and Personal Care

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Lume - Other Reviews

》 No way to reach a rep

》 No confirmation for order/poor service

》 Cant reach a live person

》 Order issues & contact issues

》 My skin was burned with a first degree burn and a painful second degree burn

》 I still haven’t received any of my items

》 Have not received my order! It’s been over a month

》 No response but automated messages

》 I ordered on April 17th and it is June 13th, still no Lume order…

》 Resolved: Paid for product, no response to order, no response to 2 contact messages

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