Bernita tried to help me! I ordered a trial Keto product! Didnt know it was recurring item. I was in the hospital and 2 pkgs. arrived. My sister tried to sort mail. I just found charges and would never have continued. She gave me 75% off 1 pkg.- giving me a credit of $44.00. Due to Pandemic, Im not allowed to return them! Im negative 2x for Covid-19. Cant you decontaminate pkgs.? They havent been opened! I have a battery operated wand that erases germs. Surely you have something similar! I cant afford to lose this money! I always try to read the small print and didnt find a time limit!! Please respond. Thank you! User's recommendation: Read the tiny, tiny fine print when ordering a trial. Also, don’t end up in the hospital during ‘trial time’!