Items were sold and shipped. Customer received the items money was on hold and then deposited Customer made a complaint and then money was refunded without items being sent back. I shipped close to 750.00 in product which has not returned back to me. There should be a hold on the funds going back to the customer until the seller received items back. Its been 2 months and I have not received the items back. Why even have a line where it says returns not accepted. I tried to communicate with the buyer and I got no response User's recommendation: Be careful who you sell to and know eBay is always on the customers side.