29 Jul, 2021 → by ClaimboUser737455
Concern perfume not true

2

I purchased Perfume from Debenhams and was directed to pay online. The perfume ordered was Angel Mugler Europerfum £67.20 and Aura Mugle Enyoseftra £ 49.90. I paid for these items on the 23.06.2021. I received both items separetly and on time. Neither of the perfume I feel is the same strength of what I normally purchase. I have used Angel for over 25 years and have used Aura Mugler also for a number of years. I purchased refills from the Debenham Store in Dundee. I am used to the smell of both perfumes and everyone who knows me, state they can smell me before seeing me. Unfortunately both perfumes have no smell at all I have sprayed them on my clothes hanging up in the wardrobes and also over myself and have tey to smell either of them. I put in a review to Trust Pilot advising of my concerns. On Line got back stating that they are not at fault and should take this up with the supplier, which is Debenhams. I therefore advise you that I am making my concerns to you and look forward to aresponse as soon as possible. I am unsure whether this would entail going to the Trade & Standards or whether you can deal with this concern direct. User's recommendation: Buy from other retailer.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Debenhams you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.