Ryder charged $5400.00 for penalty fee when I want to upgrade my current lease truck (In CA - Company closed due to pandemic) to a refrigerated truck in New York (Sub company). My Ryder salesperson said this is a penalty / termination fee. I still have one year left on the lease truck. I don't understand why a penalty / termination fee is imposed for upgrading a truck. The truck was barely used - 1500 mile in 8 months. I contacted Ryder HQ but the customer relations personnel (without any explanation) directed my case back to my salesperson. I reached out trying to work something out, but my Ryder salesperson refused. As of now I am still paying for the lease truck sitting in Ryder Lax - CA location and unable to get another truck to use in New York. What a dilemma!