Horrible, terrible management who could care less about customer satisfaction. It seems he didn’t care to listen to my concerns. Just kept reiterating that I’m wrong and he’s right! I AM SO MAD. I will NEVER EVER shop at Becker Furniture EVER AGAIN thanks to the pompous a****** who “works” at the Burnsville location. SO unhappy. The customer is ALWAYS wrong is their mentality there. Apparently all the negative reviews of this store are correct. Thought I’d try it out for myself. I will be contacting the BBB on this “business.” You’d think Becker would spring for a halfways decent manager with at least half an education. This manager rubbed me the wrong way from the moment we walked into the store. Fortunately, our credit card company was able to reverse the transaction as this joke of a manager refused to do a thing for messing up our order not once or twice, but three times. We didn’t even get an apology. Buyer, steer clear of this SHADY STORE and con artist “manager.”