I had ordered items online on 1st May. The items were to be delivered on 3rd May. Full payment was made. I have been chasing spencer guys to deliver my stuff. Everytime I am told that it has been dispatched. Or its on way... the policemen have got hold of the van... they have come up with innumerable excuses. I have given up. They can keep the money in charity. I would never recommend anyone to make purchases online. User's recommendation: NEVER.