I had my surgery in Jan of 2015. At the time I was very pleased with the service ( I did wait a long time the actual day of surgery, but overlooked it once the procedure was over) Dr. January was very funny and made me feel comfortable. I was excited because I had been wearing glasses for about 40 years and after the surgery I could see with no glasses!!!. I did buy the guarantee that if I needed a "tune up" after a few years that they would do it for free. It's been almost 4 years and I am experiencing blurred vision and floaters which they said might happen. So, I have called 3 times leaving a message regarding a "tune up" consult and no one will return my calls. I am not happy and am concerned, particularly because Dr. January no longer works there. My husband spent about 3k including the lifetime warranty on this as a gift for me. I am worried that we will not be able to utilize the warranty