Customer Service for warrantied item — Fidelity National Home Warranty

/ 24 reviews

5 Aug, 2021 → by ClaimboUser652074

Customer Service for warrantied item

There was no question whether or not my built-on microwave was covered. They even acknowledged it. It took months and several calls to get a tech to be assigned to my issue. The company tries to skate by getting items taken care of. Even with me paying the service fee of $75 up front. User's recommendation: try another warranty company!!!

Household Services

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Fidelity National Home Warranty - Other Reviews

》 Washer is broken

》 Company found out they have to cover 5k and stopped responding

》 I have had the worst service and cannot speak to anyone. J&R appliances came twice and did nothing to fix the problem and made it worse then were no shows.

》 Waiting for a reply from you to service request

》 Customer Service for warrantied item

》 Dissatisfied with submitting & processing a claim

》 Disappointed with your Technicians and their ability to solve a problem.

》 2.5 hrs to 3 hours on hold

》 Disgusted with poor customer service

》 Quality of service

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