Nothing that's what happened didn't do nothingI can understand it was my fault on my behalf but it was not was on their behalf it was their service so I went and got a Verizon sim card to put in my phone $40 and total wireless says I cannot put another sim card in my phone that I paid for they want me to paying a hundred dollars when my phone only cost $30 my service is only 40 tell me something is wrong with that if it's not then I apologize