24 Mar, 2021 → by ClaimboUser246016
30 minutes on hold and no one answers the phone

1

their "online chat" is a bot that does not answer questions nor directs to anyone that is human-- their account systrem which I am already registered cannot update my information...it is a myriad of one issues after another with this company and their products User's recommendation: i have replaced two printers already from them and this going to be the 3rd...after after.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Brother you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.