Poor customer support and service

/ 38 reviews

27 Jul, 2021 → by ClaimboUser307680

Two days on the phone with multiple "customer service" reps who did not even understand my problem. Horrible web site. Can't log in myADT but all their employees refer you to it ?!!. Can't link my health account to the security account yet can't open new account at myADT because I need a new email,....... etc. Terrible will soon look for other providers User's recommendation: Avoid it.

Security Services

Helpfull? 0 likes

Post your comment:

ADT - Other Reviews

》 Door camera not recording, move other camera

》 Door to door representative

》 ADT is charging a $750 “cancelation fee” because I am moving to a new home and therefore cancelled my current home’s system.

》 Scamming an elderly widower

》 Alarm won’t shut off

》 Closed on house and larger fee after 19 years

》 Will not repair or cancel camera system.

》 Cancelling Service

》 Their billing method is REALLY BAD!

》 I am still being billed for services in a house that I never owned.

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of ADT you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

22 Jul, 2021

"Boneless wings"

⤷⠀Buffalo Wild Wings ⠀

42⠀reviews

25 May, 2021

"Called 3 times, put on hold for 41, 46, & 15 minutes, respectively…No one ever answered the reservation line at all!"

⤷⠀WorldMark by Wyndham ⠀

8⠀reviews

14 Mar, 2021

"My parcel hasn’t been collected"

⤷⠀ParcelHero ⠀

40⠀reviews

18 Jun, 2021

"Hole in liner just open box"

⤷⠀Bestway Pools ⠀

91⠀reviews

22 Mar, 2021

"Screwed out of $7680.00"

⤷⠀Generali Global Assistance ⠀

5⠀reviews

3 May, 2021

"mvq* Savingszoo.com"

⤷⠀Your Savings Club ⠀

5⠀reviews