Unhappy with quality of items and inability to speak to a customer service representative

/ 90 reviews

30 Jun, 2021 → by ClaimboUser382152

I have ordered and returned 2 items - the first had a moth hole. The second was dirty. And Im trying to return a third item that has multiple moth holes. I want to speak to a customer service representative to change my return from a thredUP credit to a full refund. I dont want to do business with this sloppy company any more. User's recommendation: Don’t order from thredUP.

Clothing, Shoes and Acc

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thredUP - Other Reviews

》 I was charged $221.81 for what I don’t know

》 Need to report a fraudulent purchase

》 Customer service not contacting

》 The voice message says they would not call me back.

》 Did not receive my order but charged

》 I’ve received multiple items from them either with holes (moth holes?) or dirty.

》 Impossible to return items

》 stolen item high dollar gucci pants , no notification, no return, not listed.

》 Order issue. Online chat not working. Frustrated

》 Cash out problems

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