15 Jul, 2021 → by ClaimboUser485446
Resolved: Resolution of Complaint

Update by user Aug 14, 2021 Company fixed the issue and I have been provided with apology. Management gave me a $25 gift card and told me the customer service rep would be spoken to about how she treated me. Original review posted by user Jul 15, 2021 After speaking with the Asst. GM at the Mt. Laurel, NJ Costco, he confirmed that the incident happened as I related and that the employee in question would be spoken to about how she treated me. They also are sending me a $25 gift card. User's recommendation: Don't take verbal abuse from a customer service person.
Helpfull? 1 like

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Costco you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.