Fed ex used to deliver my items to my apartment office because we have secured entry. People started complaining that this was happening so Fed ex changed their policy and will no longer do this. I didn't know my items were at Fed Ex until it was too late and my items are in transit for return. I'm hoping I can either receive a refund....or maybe be able to give you a different address to send it too. I also have a current order of the boxy charm premium I recently purchased being prepared. If it's not too late can I give you the address to my office instead of my apartment before it ships?