16 Jun, 2021 → by ClaimboUser635548
Excessive charges and NO post rental inspection

2

When we returned the rental car all the clerk asked for were the keys. There was no post rental inspection nor any signed paperwork. Twenty to thirty minutes later my phone rings and the Hertz clerk tells me that I will be charged $150.00 extra for sand in the car. We asked for them to not touch the car, we wanted to see for ourselves. The location hung up on us three times. When we arrived we were not allowed to see for ourselves.InsistInsi User's recommendation: Insist on a post rental inspection, don't rent from Hertz.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Hertz you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.