made arrangements 5 weeks in advance They messed up the time we was suppose to pick the car up made us leave a day late and than had us a little shitie car when we was suppose to get a full size they said they would take off 20.00 big deal We had to end up not going on our trip because of there dam *** I would not recommend anyone to have to deal with these people no one can make a decision. User's recommendation: find another car rental business these people are a joke.