Item was never shipped.. At Bose website it states delivery in 1-2 days . Its been 17 days . After numerous phone calls I was told I did not pass security check. I asked what type of security check do I need to pass to purchase Bose electronics 650 home entertainment center. The agent Casey replies I cannot tell you I bought this item online for essential workers PERKs. My credentials was verified. Neither did I get any discount for being a Medical provider . Agent Casey from the Philippines was rude. He refused for me to speak to a supervisor. All what I need is refund of my money $4,260.59 User's recommendation: Never.