I ordered the sparkle bowl cleaner I guess last year. It didn't work at all. Today I find an email saying I owe them $260.00 for a yearly subscription. I never signed up for this!!! I will vehemently fight these charges with my credit card company.Talk about a rip-off and scam outfit!! Better watch out they don't try this on someone else a year later!! User's recommendation: Stay away from this company!!