Upon the lease of the Kia Sportage we were not advised of a turn in fee by our salesman at which time if we were notified we would have prepared for it. At this time we are requesting that the Fee be waved for failure of your salesman not doing he's job of full disclosure. We have leased in the passed and have never had a turn in fee. At this present time with reduced hours because of COVID-19,we are having financial difficulties and would appreciate this for being a good customer for several years. Thank You The Mankovich Family User's recommendation: Explain everything to Customer.