29 May, 2021 → by ClaimboUser842264
Problem with online order
2
My order was not delivered on time. The mgr stated my address was incorrect yet on my receipt it has the right address. When asked could the order be remade due to the time he immediately said "no, not at all it was your fault the address was incorrect." The fact that victor was yelling and would not remake the order just showed he does not know how to treat, talk, or handle issues when it comes to customers. His reason is due to them being busy. That was not at all a good enough reason or excuse for his behavior or not remaking the order. Just want to talk to someone higher up on this matter. Thank you.Bitor User's recommendation: Victor is the worst mgr I've had to deal with. Hope nothing is wrong with your order because he does not care and will not replace it.