Hi, I had to contact King Price again myself. After assuring me that they would escalate the problem and come back to me with phone recordings made last year by me regarding their lock down assistance and specifically the insurance regarding my daughter's vehicle that was involved in the accident, no feedback. I want feedback in writing from their senior supervisors and copies of the phone calls regarding the insurance changes I made last year in which I asked the consultant specifically to ensure my daughter was covered as well in the case of an accident. The next step would be to advise people on social media to stay away from any form of King Price insurance, because despite their claims that the customer is King, there is nothing further from the truth as our experience testifies to. I