Dont go there!!After an emergency visit to the hospital I developed a major hematoma on my bicep. This continues to be an ongoing issue. When I contacted the hospital they sent me to the quality department. From the very first conversation there was nothing but denial. Absolutely refusing to take any responsibility for the injury that they have caused. They then have the nerve to send me additional bills after being paid by the insurance company. Mary Beth thinks shes a lawyer. she's certainly not a patient advocate! I have written a letter to the CEO and he did not even have the decency to contact me directly. Instead he had her contact me and asked me to sign and have notarized A letter that would absolve me of the balance of my payment as long as I sign something stating that they were not liable for the injury that they caused. Dont go to this hospital Ive seen some of the negative reviews and now I understand firsthand why. The administration obviously does not really care about their patients. They are more concerned with getting every penny from you instead. One of the most frustrating experience Ive ever had in dealing with a operation that refuses to take responsibility and accountability for their own poor quality!!! User's recommendation: Don’t go there!!Poor quality and no accountability!