3 Feb, 2021 → by ClaimboUser992699
Poor customer service and communication
2
On December 17th we purchased a dining table set and were told that it would be delivered the end of December, beginning of January. These dates came and went. I tried contacting the store and was told twice "any day now" never giving me a date. Numerous times I tried contacting the company for answers and was never given a straight answer. We finally went to the store to see what was going on and was told it would be 8 - 10 weeks before delivery. Why was this not communicated to us! We asked for a full refund and we finally received it. Do not shop at this store. Lack of communication with customers and with service! User's recommendation: Shop elseware!