This is the 2nd time my money was taking and I reported the first time was $7.69 and today $9.02. Please feel free to call me at 517-212-**** my name is Kristen Hoffman I've had great service with Uber besides these two incidents if you want you can email me what is easier to get a phone call or text message thank you have a blessed day User's recommendation: I don't believe they should take the money off your card till they pick you up and drop you off.