21 Apr, 2012 → by ClaimboUser404976
Petit Smile in Coral Gables, FL
Update by user Apr 26, 2012 My perception of Dr. Ruiz is misinterpreted. All the billing issues were remedied beforehand, and done so in professional manner. In fact, I apologize for any complaints posted any where. I must admit, she was gentle and professional with my son’s treatments. I withdraw any negative reviews. If I was able to delete my complaint, I would have done so, but I am only allowed to add to the previous comment. Original review posted by user Apr 21, 2012 We had our special needs child go for a cleaning. My six year old is under my insurance. However, we got stuck with the bill, because they said no xrays were done. "Well, get the xrays done," I said. Guess what to late, I had to pay $1000+ out of pocket. Common profession courtesy would be to inform a patient that your insurance will not cover something before proceeding. Not even that was done, which led me to believe, it was all done purposely. Typical Miami behavior - finding a way getting over people. However, since most people here do not complain like New Yorkers, which I happen to be one, I said, let me use the internet to warn anyone that is going to Petit Smile with Doctor Carla Ruiz Vanessa. The sadest part of the whole thing. I took my three kids. Two my kids had the insurance pay for their cleaning - you will figure after bringing three kids that maybe a slight break will be given. Guess what, we were charged the full amount.