11 Jun, 2019 → by ClaimboUser848977
Would not recommend to dead dog

1

I made a appointment for my daughter to be seen by these people while I made the appointment I gave them my insurance information and requested that they retrieved her eye doctor in Washington record when arriving at the appointment I was appalled that they had not requested the records or information concerning the insurance. They was extremely pushy when it came to selling daily wear contacts for which cost 4 times what the monthly contacts cost I had to repeat that we did wish to buy the daily contacts when they fitted my daughter with her new contacts they did so only with the daily contacts for which we did not want. Never did they fit her with the monthly contacts it is no wonder that a few days later we was calling for another appointment because the monthly contacts kept falling out. Also 4 days later my daughters eye lashes started to fall out not once did they clean any equipment before they was putting it on or near my daughters eyes. My daughters eyes became inflamed and swollen this has never happened before I raised this issue when I made the second appointment and had to request that they look at the eye lid part of her eye only to find out that at some time she had contracted démodéx which is a mite they then tried to say it was from poor hygiene my daughter is a constant bather and nobody in our family has ever encountered an eye mites after researching on the Internet we have learned that the incubation time for mites is four day she started having trouble with her eyes exactly 4 days after seeing these people the recommendations when it is suspected that a person has a eye lash mite infestation that the proper procedures is to do a biopsy where your eye lashes are lightly scraped to collect a sample of oils, tissues and possibly mite exoskeleton before treatment is started this was not done instead we was handed a pamphlet and only after I ask did the tell me how to treat it. The doctor became angered and slammed the mite medication on the counter after we refused to set another appointment with them and explained we would be seeing a different doctor. I would not recommend them to my dead dog they are very unprofessional and disrespectful they tried to *** insurance and sell us something we did not want and was 4 times more expensive. then they put the blame for the problem with my daughter loosing her eye lashes on her, making a diagnosis with out following proper procedure.
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