The Etihad Passenger Service Agent separated 15 year old Minor kid separation from her mother ( Family separation ).They have stranded my Minor kid at Toronto International airport at midnight on Aug 17th 2019 by Etihad airways check in agents.Have caused my family mental trauma & a total unpleasant experience with the airlines. No Vehicle or transport assistance provided for women traveling with small kids during transit by Etihad airways .The airways did not provide alternate solutions like suggestions of another flight, alternate travel arrangements , Car & accommodation etc in case of denial for my kids flight . Etihad Passenger Service Agents did not provide a valid denial reasons and also have stated false statement as no show for denial while we have showed up for boarding the flight on Aug 17, 2019 . They looted my money & didnt want to refund the money nor assisted with alternate flights.Very bitter travel experience &money waste. I dont recommend this airline for anyone especially to family with kids