I was to get my teeth impression by them, I paid the down payment and did everything they said I had to do and once they got my impression finish they would send it to me, but they won't and I was told once it was finished they would send it and I would just keep making payment on them, but I still have not gotten my impression and they got my down payment but will not send it to me until I pay the full price but in there ad that is not what they are saying, I have sent many email and they tell me I have to pay a balance off, but they got my down payment and I am not going to pay for something that I don't have when there ad say's once your impression is finish they will send them to you.