I got a brand new Fossil watch model FS-4096 (Blue dial SS) as gift in 2010. I stopped working in 2015. Replaced battery but did not work. I tried to send it for repair but the online service requires the original receipt. The watch has a 11 year warranty. But it is very illogical to ask for original receipt after 4-5 years. Perhaps this is a way to avoid keeping warranty repairs.