My vinyl flooring has ripples/bubbles from where it was improperly installed in November 2018 that Clayton Homes is refusing to fix. I purchased a home from the Greenville, SC location in 2018. Customer# LawsWH9835. Home details: Make-CMH, Model-Wonder, Serial No.-CWPO39835TNAAB Sales Rep:Kristin Burns, General Manager: Richard Bagwell, service contact: Holly Stepp. The contract included vinyl flooring to be installed in place of carpet by Clayton Homes at the cost of $2700. To date, the flooring has visible bubbles and ripples from improper installation and failing adhesive that Clayton Homes is refusing to fix. I first viewed the home on 09/29/2018 at the Clayton Home Sales Lot - at this time the flooring wasn't installed. I received an email on 11/1/2018 that the flooring had been installed at the home site. On 12/18/2018 I got an email saying that they needed to push back the date I was to receive keys to my home because the flooring guys needed to redo a few places in the floor. I received my keys and viewed the home on 12/21/2018. At that time the flooring looked okay as it wasn't showing any wear or tear. Seams were visible from where the flooring was melted together in all areas where it had been attached (dining room and all bedroom doorways, -the closet seams were already covered at this time with transition strips) I was told by Richard Bagwell the GM on this date that if I wanted I could have transition strips to cover the other seams in the home. In 01/2019 I emailed stating that I wanted the transition strip installed in the dining room. At the installation appointment (also in January) I was informed by Gerald (the service contractor) that Richard (the GM) had fired the person who installed my flooring because he had done such a bad job. I emailed on 02/19/2019 stating that I wasn't happy with the vinyl flooring - that it was starting to be bubbled and lumped up with ripples. On 2/21/19 Holly emailed me back stating that she had passed my flooring issues off to Richard. On 3/7/19 I emailed again because I had not heard from Richard regarding my flooring. On 3/12/19 I got a text from Richard @2:52 pm stating that he was in the area and wanted to look at my floor. As I didn't have time to plan to be there that day we shceduled for the next day. On 3/13/19 Richard came to look at the floors. He pointed out the air bubbles that could be fixed. As for the other lumps and ripples that he said could not be fixed his exact words were: (and I quote) "You signed off on them, You'll just have to live with them". Now, note that 1) the flooring I signed off on on 12/21 wasn't displaying any defects as there was no wear/tear since no one was living there and walking on them regularly and 2) this is how the GENERAL MANAGER spoke to me in my own home about an obvious mistake on their part. When the flooring repair guy came on 3/26/19 he fixed the issues in the flooring that was installed at the factory. However, several of the air bubbles that Richard said were fixable were not fixable. The flooring repairman stated that those were not air bubbles - it states on the work order "adhesive coming undone in areas - bubbling up" Adhesive should not be wearing out 4 months after installation even if someone were walking on flooring consistently 24/7. In April, I decided that I wanted transition stripping for the seams at the bedroom doorways. On 5/23/19 I received an email that Richard wouldn't approve the transition stripping (that I was told I could have on 12/21/18). I have also been having issues with my cabinet doors being hung crooked - an issue that was pointed out on 9/29/18 before the home was taken to the homesite. Clayton Homes is still working on this issue - In an email about the cabinets on 06/10/19 it was confirmed by Holly that nothing else would be done to the floors. Three different contractors have told me that not only were my floors installed improperly, that they shouldn't be showing 10 years of wear in a month time frame, and also that I was charged about $ DOUBLE$what I should have been. I have to end b/c I have < 50 characters left.