If there is a 0 star, I would give justfly a zero star. This company is scam. My flight was cancelled due to COVID 19 from IST to IAD by turkish airlines and I was charged $400.00 fee for two tickets by JUSTFLY when I asked them to cancelled since the flight was already cancelled by TK. After reviewing the website what I understood so far this company make more money in scam than selling tickets. Never ever buy ticket from justfly. You have to pay a heavy price. Just filed complaints against JUSTFLY with US Department of Transportation and Federal Trade Commission with the evidences.