I had problems when I updated Aol to 9.7. About 8:00 last night I got a call from what I thought was my online Tech Service. The Indian guy said that He was a Microsoft Technician and was calling to offer me a free check up because he knew I was having problems. He knew I had a Tech company that I work with. He used Team Builder.com to remote my computer. This was a free software and it warned me to be careful with unsolicited calls. He said it was ok. I was just about to put my credit card info in when there was a glitch. I saw him type team salvation. I quickly grabbed my IPad and googled it and found these reviews. I read them to him and halted the process. I then called the Tech company I regularly use. A word to the wise Microsoft technicians do not make random calls, especially late at night. I am very careful and Leary. I will be more so. Thanks for the reviews. I will be calling AOL, Microsoft and everyone else to get the word out. 149.00 is outrageous and the guy argued with me when I told him I thought he said 49.00. Never got a name either.