16 Mar, 2019 → by ClaimboUser534720
Uninhabitable Home

1

I cannot encourage potential home buyers enough to avoid Coventry Homes, Plantation Homes and Wilshire Homes; all of which fall under MHI McGuyer Homebuilders out of Houston. We built a home in 2015 with Coventry out in the Canyon Falls community in Argyle and to say the entire experience over the last few years has been horrific is an understatement. The foundation has moisture that wicks up through it and anything that is porous soaks it up. We have mold growing in the walls, on cabinetry and when we paid almost $40k to remediate the mold, 1700 SQFT of engineered hardwoods had mold growing on the bottom and in the layers. We remediated in February of 2018 and in October of 2018 we HAD TO BUY A HOUSE TO LIVE IN as the mold had returned and our health continued to decline. We filed a lawsuit in September of 2017 since MHI was not honoring their warranty and per the contract when the damages exceed 20% of the contracted price, it's an automatic buy back. We have had two unrelated structural engineers and two mold experts all say that in order to "fix" the house, you need to demolish it. We have house we have $690,000.00 into and it is uninhabitable. So much water is under the foundation that from March 2018 to November 2018, the entire house heaved up 1-2 inches causing rafters to split apart and the roof to start "twisting" up off the house. There is evidence throughout the house and outside of serious movement. Every delay tactic has been used to keep pushing back the arbitration date to avoid accepting any responsibility for the product they built and sold to us. It's shameful and should be criminal. Don't look to the BBB for an accurate picture of how this company treats their homeowners...check other sites, look deep because it's an ugly mess and sadly, our story is not isolated. The common tactic reported by other homeowners and experienced by us was well, is to blame the homeowner for whatever warranty issue arises. We spent three years in that house and every day it poisoned my husband, two of my children as well as myself. You cannot imagine how dangerous mold is inside your home, you cannot imagine how sick it will make you for the rest of your life. We are carrying two mortgages, two sets of utilities, homeowners insurance, HOA dues and taxes in addition to paying legal fees just to have MHI honor their contract. Something honorable builders do without hesitation.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Coventry Homes you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.