20 Sep, 2021 → by ClaimboUser190433
Unhealthy & Unhygienic Room Conditions-Meropa Hotel


Dear Sir/madam I express great disappoinment with regard to your the unhealthy and unhygienic and inhumane conditions at the Meropa Hotel. At the time of check-in I was allocated a Room number 131. Unfortunately-The bathroom & toilet was beyond human use, the floor filthy & dirty beyond reproach and the stench in the room unbearable. In general the corridors and passage ways carpet all smelly and dirty. The furniture in room 131 damaged etc. I was welcomed by the receptionist custodian William who was extremely polite and upon complaint was provided with THE ONLY ALTERNATIVE a room on the 1st floor Room 203 which was slightly better but not the best of conditions the stink from the bathrooms and uncleaned carpets etc... However due to my travel I had no alternative accommodation. This Hotels condition that holds the SUN International brand status is appalling and it's devastating the image. Even due these COVID regulations its totally unacceptable. I will be sending the photos ATTACHED to the media, consumer council and other social media platforms so that they are aware of the facility that is not fit for human use. Filthy & stinky Hotel...
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