I live in Yankee Springs Mobile Home Park in Wayland Michigan. I have lived here for just over a year now. For the majority of the year we have had water issues causing our water to be putrid and smelling like rotten eggs. (that has been resolved...for now) and I, along with a few of my friends who live in the park by me, have been experiencing issues with getting things fixed on our leased homes. For the last 2 months I have been in constant contact with our Park Manager Dawn and the District Manager Kerri. I have had multiple issues with waiting way too long for things to be taken care of . For example: My storm door on my main entrance has been broken since November and I'm just now getting them to address it along with other things that needed fixing. I have asked the park to replace my screen door with something of better quality than the standard door that they are putting on lease homes (everybody has issues with them) as a show of good faith for the Hell I have been put through as a resident here and I was told that I cannot have that and they would put on a standard door like every other leased home...Even though they just moved in at least 10 new trailers whose exterior upgrades cost FAR more than what I am asking for and they pay the same lease price and they just get all that for nothing. My biggest issue is with the fact that it seems as if there are blatant fabrications being made to cover tracks when it comes to maintenance. I had first contacted the district manager the end of May to address how fed up I was with how things are going and waiting on repairs. I was told by Kerri that she had contacted Dawn (our community manager) and told her of our immediate needs and that everything else would be added to Junes "Gold Key Service" because they didn't have time to add it to the May inspections. Well June came and went and I heard nothing and had no inspections or attempts to fix anything... I finally wrote Kerri another email yesterday (July 1st) explaining to her that I never received a June inspection and I was tired of waiting. She responded this morning telling me that she looked up the Gold Key Service Log and it showed that we had a completed inspection done on June 20th. I don't know who is lying...her or our community manager...because NOBODY came in June. My friend received one in June but she didn't in May like I did...which leads me to believe that they are splitting the park in half and doing one side one month and the other the next month and putting on the logs that EVERY trailer is getting it every month. It makes me wonder what else is being lied in the paperwork about and what is possible for the future...especially now that I am very loudly and publicly raising my concerns because I'm through with being treated like garbage from this company. I have saved every correspondence between me and Kerri and will be happy to send that to whoever needs it. I am done talking to Kerri and I'm done dealing with Dawn and I have scoured the internet to try and find a phone number that will connect me to somebody higher up that MIGHT give a crap. All I want is to be shown that the nearly $1000 a month I spend to live in this community is appreciated and that the park can hold up their end of things and not fabricate lies and cover-ups and excuses. Literally ALL I am asking for here is to have my stuff fixed in a timely matter when needed and that for all my trouble the park can spare the expense of doing something to show me that I matter here to them... The ways that can be done is either a higher quality storm door or possibly a set of new steps like the new mobile homes have (that cost the same) or money off of a months rent...JUST SOMETHING TO SHOW ME YOU CARE because all I'm getting is apologies and repeated behavior. There is so much more to this that I didn't even share on here because its too much to type but are in the emails between Kerri and I. P.s. my fixes inside are being taken care of by maintenance as of last night but I'm still being refused to receive any kind of retribution for all my trouble. And I want answers on why the park is lying about things and what is gonna be done about that.