My AC was not working and technician Lee made three recommendations to resolve the situation - add freon for $800 and replace furnace blower motor for $1700 or replace unit for $21,000! However, HE NEVER EVEN CHECKED THE FURNACE to actually diagnose that the blower motor was out. And the actual AC unit was operational. He recommended putting in Freon while the lines of the unit were frozen! Unethical and fraudulent. I reported this tech to their Costa Mesa, CA office and all the mgr said was that he needed to know what kind of day Lee was having. How about asking him how many people has he ripped off in his 9 years with the company?! I called out another company who found the furnace board to be bad and replaced it for $660 parts and labor! And no Freon needed. My AC is now working NO Thanks to Mike Diamond.