My friend and I attended Baskin Robins around 2pm today (10/08/18) with our daughters. We always enjoy attending, having an icecream and the girls love playing in the soft play. We were there for around 1.5 hours, and in that time we also attended the ladies toilets. Throughout the entire time the tables next to us which were not occupied were not cleaned, the floor around these tables was filthy with litter. The toilets were an absolute disgrace with overflowing sanitary bins, a blocked sink and dirty nappies just placed on top of them. The soft play area was also filthy. After visiting the toilets my friend and I with our daughters left. Considering baskin robins also serves food I wonder how clean the kitchens and staff who are preparing the food actually are. I have taken photos as proof of how filthy it was during my visit. The baskin robins was on Southend seafront Essex.