4 Jan, 2018 → by ClaimboUser607664
Unable to have communication with a person

1

We had a new agreement. We made the first two payments. Got a statement that one was recorded the other was not. I spoke with a person and she said no there was two payments that had not posted. She ask if we wanted a midigation packet. I said no I would make a payment over the phone then wait a little while for the other two payments to be found. This was on November 15th. One week later we had a car break down (repair $2000). An unexpected medical bill copay for surgery ($2500). And last my husband work company sold to a new company and froze our accounts. I called mgc to tell them I would like to do midigation. From then on if I call they tell me to call another department or they transfer me and cut me off. I have had at least 3 calls and when I answer they tell me to hold for a representative then cut me off. I need some help!
Helpfull? 0 votes

Post your comment:


Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of MGC Mortgage you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2022 CLAIMBO.COM. All rights reserved.